5 Essential Skills of a Human Resources Manager

IMG_8286Human Resources is an integral component of any organization’s business strategy, and as such it requires a comprehensive set of interconnected skills. HR professionals plan, organize, and evaluate the operations of personnel departments to recruit and retain the human capital that best permits an organization to thrive. The HR team requires leadership capabilities to motivate and mesh together a diverse workforce, optimizing productivity and job satisfaction.

Communication skills are of utmost importance in all aspects of the position, from reading stacks of applications, conveying the specifications of occupations hired for, to speaking and listening to management and employees to determine needs and focus. Organization skills are required to maintain a systematic approach to problem solving and wisely manage time. HR professionals are the conscience of the company, so discretion, apt judgment and a commitment to the truth are important to uphold. The following essential job functions will reveal the value of multitasking, as learned with a DEC in Human Resources. On a typical day, HR professionals will have to deal with such diverse tasks as an employee’s personal issues, a manager’s immediate recruitment needs and compensation management.

Recruitment and Hiring

Interpersonal and decision-making skills are necessary to find the right people for the job. Identifying the best talent comes with practice, integrating social media tools and effective strategy. HR is the face of the organization and must both communicate efficiently and effectively represent the company. Evaluating talent means understanding non-verbal communication, excellent listening and other soft skills.

Training and Development

Communication, organization and leadership skills are vital to create effective training programs, instruct and present material, and accurately assess employee comprehension and job suitability. Team members will want to grow with the company and so understanding the best fit for an employee’s skills will be valuable for retention.

Compensation and Benefits

Human Resources Management professionals must work with management to develop an effective compensation system and benefit structures. Maintaining attractive compensation packages are essential to retaining top talent and acquiring new employees. This requires analytical, negotiation and problem solving skills to assess the overall package in relation to industry norms and present insights to management.

Performance Evaluation

Successful HR managers balance the needs of employees and management to win trust from all concerned. Establishing and implementing a complete performance improvement process is a challenging but rewarding role of human resources to encourage ongoing professional development. Productive evaluation frames development positively, requiring versatile communication skills and assessment techniques. Conflict management skills and understanding a problem from both sides are skills learned in a human resources program.

Finance and Administration

Business acumen is needed to effectively strategize and communicate company goals to the workforce. An HR manager must increasingly be aware of big-picture strategy to move the company forward while working with an established budget. It takes a combination of all an HR manager’s skills to empower, motivate and optimize an organization’s people management.